About Us

Mark Ceppi is the owner and operator of PMI Worcester. He has worked in the real estate industry since 2001, and both owns and manages properties throughout Worcester County. Mark has been involved in numerous development projects throughout Massachusetts and is experienced with construction and maintenance building codes. Through these avenues, Mark has developed unique strategies for protecting his clients’ investments and a well-rounded understanding of what it means to be a property manager. Before becoming the owner of PMI Worcester, Mark previously worked in the high tech industry and holds a B.S. in electrical engineering from Central New England College.

Sam manages business and vendor relations at PMI. Coordinating contracts, maintenance, and construction projects of all sizes for the PMI portfolio. Along with these functions, Sam also personally and diligently assists PMI customers with any and all of our services on a daily basis. Following his service in the United States Marine Corps, Sam worked in the Department of Defense Industrial Base. During his tenure he managed multi-million dollar government research and development programs, as well as complex construction projects of varying sizes. It was there where Sam gained years of experience in contract negotiations, resource management, vendor relations, cost assessments, financing, commercial architecture, security architecture, and building regulations/compliance. Sam is always ready and eager to lend a helping hand to anyone in the PMI network. You may see him on the occasional service call as he enjoys any opportunity to meet members of the PMI family!

Alex manages the daily office operations at PMI in addition to property management of the company’s portfolio, working with owners, vendors, and lessees. He holds a Bachelor’s degree from Fairfield University’s Dolan School of Business and also has his Massachusetts Real Estate License. Alex began his career working for a national multi-billion-dollar asset management partnership; his focus was on residential leasing and management. In addition, he has many years of experience working in a family-owned company with office, retail, commercial, industrial, and residential real estate assets; he was involved in numerous aspects of the business, including management, leasing, tenant build-out, and renovation projects. His passion for and knowledge of the real estate industry, along with his genuine interest in providing superior service and value is a great asset to PMI clients. He looks forward to working with you.

Bob Hancsarik manages the financial department at PMI Worcester, and strives to ensure that both owners and vendors alike are paid accurately and promptly. He holds a B.S. in electrical engineering from Northeastern University, and previously worked for many years as a Software Development Engineer. His thirty four years of experience in the industry required great meticulousness, a skill which he utilizes daily to excel in his current responsibilities at PMI. Bob has been involved in remodeling and flipping more than a dozen properties in Worcester County since 2014, and currently maintains a multi-family home right here in Worcester.”

Bob handles all maintenance issues and assists with supervising contractors and maintenance scheduling/coordination for PMI Worcester. Bob has 15 years of experience working in the property management industry.As a homeowner himself, he is a motivated, organized, and meticulous handyman who works very well with customers and always completes his jobs efficiently and in a timely manner, no matter how big or how small. Bob also works as a PTR certified tennis instructor at the YMCA Greendale Branch and enjoys spending time with family during his free hours.

Tommy plays a key role in managing daily activities at the PMI Worcester office. He holds a Bachelor's degree in Business Management from Clark University and is a licensed real estate agent. Before transitioning to real estate, Tommy gained valuable experience in project management and maintenance while working for various family-owned construction businesses, contributing to successful project outcomes and operational efficiency. His interests shifted when he started as an Assistant Manager and Maintenance Coordinator for a small property management company in Worcester. This experience led him to join PMI Worcester, where he has diligently refined his skills under the expert guidance of Mark and Alex. Tommy is focused on making a positive impact in the community and is committed to delivering quality work in every project!